Policies

RETURNS

• All sales are final. Returns will be accepted on a case by case basis for store credit only. 

REPAIRS

• Jewelry may be repaired if broken, upon request. Any pieces from Silo Silver that need repaired within 2 weeks of purchase will be done at no additional charge. Any repairs done after the 2 weeks, or from a different company will have a fee. 

SHIPPING

• Silo Silver is not responsible if a package gets lost, stolen, damaged, or delayed while in USPS's possession. 
• Silo Silver is not responsible for any incorrect address information. If an order is returned due to an incorrect address, a reshipping fee will apply. 

By purchasing from Silo Silver you are acknowledging and agreeing to these policies.